A New Standard in Property Management

Our Commitment to Landlords and Tenants in the Papamoa Area

At Ray White Papamoa, we’re dedicated to setting a new benchmark for property management in the Bay of Plenty. We believe landlords and tenants deserve a service that is both professional and transparent, especially in an industry that lacks formal regulations. Our approach is built on three key pillars: education, financial security, and customer choice. This new standard is our promise to you, ensuring that your investment property in Papamoa, Mount Maunganui, or Tauranga is managed with the utmost care and expertise.

We take the responsibility of caring for your valuable asset seriously. Our team is committed to providing a flexible and responsible environment that benefits everyone involved, from landlords to tenants. We’re here to offer a service you can trust, built on a foundation of experience, expertise, and a dedication to achieving great outcomes for all our clients.

Education Standards

We pride ourselves on having one of the most qualified property management networks in New Zealand. Our team members hold the highest available qualification in the industry (NZQA Level 4), which means they have a deep understanding of the legal and procedural requirements of property management. We also ensure our staff receive ongoing training to stay updated on the latest legislation and best practices.

Financial Security

Your peace of mind is our priority. We manage all client funds through dedicated trust accounts, which are independently reviewed to ensure your income is protected. We also hold public indemnity insurance to safeguard both people and property in the event of unforeseen circumstances.

Customer Choice

We know that a one-size-fits-fits all approach doesn’t work. We offer a range of different management options and fee structures so you can choose a package that perfectly suits your needs. Our full wraparound support removes the hassle of day-to-day management, giving you back your time and energy.

This is our baseline—a new standard in property management designed to protect our customers and build lasting relationships. For any specific questions or to learn more, our team is always ready to assist.

FAQs About Our Property Management Services

What is the “Healthy Homes” standard and how can you help me with it?

The Healthy Homes Standards are a set of rules from the government that ensure rental properties are warm, dry, and safe for tenants. Our team is highly trained in this area. We can conduct a full assessment of your property to make sure it’s compliant and help you with any necessary upgrades.

How do you screen potential tenants?

We have a rigorous tenant selection process to find the most reliable tenants for your property. This includes comprehensive checks on their rental history, credit checks, and references. We aim to find someone who will not only pay their rent on time but also take excellent care of your property.

What happens if a tenant falls behind on rent?

Our property managers have a zero-tolerance policy for arrears. We have a clear and firm process in place to handle late payments, and we will keep you fully informed every step of the way. Our goal is to resolve any issues quickly and efficiently to protect your investment.